Pride Mobility Jazzy® Passport Power Wheelchair

Pride Mobility Jazzy Passport Power Wheelchair

FIVE-YEAR LIMITED WARRANTY

For five (5) years from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:

                • Main Frame

                • Seat post

THIRTEEN-MONTH LIMITED WARRANTY

For thirteen (13) months from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:

Electronic components, including:

                • Charger Assembly

                • Controller

                • Joystick

Main frame assemblies, including:

                • Anti-tip forks

                • Metal seat framing

                • Caster forks

                • Accessories

Other components, including:

                • Brakes (electronic function ONLY)

                • Bearings and bushings

                • Electrical Harness

                • Motor/gearbox assembly

                • Plastic components, excluding body

                • Front rigging mounting brackets

SIX-MONTH WARRANTY

The battery is covered by a separate six-month warranty, provided by the battery manufacturer. The batteries are not warranted by Pride.

WARRANTY EXCLUSIONS

This warranty does not extend to those items which may require replacement due to normal wear and tear. Full product warranty is extended to the original purchaser for new consumer purchases only. This warranty is not extended to third-party payers or renters for whom a separate rental agreement exists. Please contact your authorized Pride Provider for further information on rental product warranty.

                • ABS Plastic Shrouds

                • Motor Brushes

                • Upholstery and Seating

                • Brake Pads (wear items)

                • Tires and Tubes

                • Fuses/Bulbs

                • Circumstances beyond the control of Pride

                • Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized, IN ADVANCE, by Pride Mobility Products

                • Repairs and/or modifications made to any part without specific consent from Pride

Exclusions also include components with damage or failure caused by:

                • Contamination

                • Abuse, misuse, accident, or negligence

                • Battery fluid spillage or leakage

                • Items not mentioned as covered specifically will not be covered

                • Use other than normal design specifications

                • Improper operation, maintenance, or storage

NOTE: If there is an increase in the operational noise level in the transaxle, the warranty does not apply. An increase in operational noise level usually occurs due to abusive and excessive strain on the power chair.

NOTE: Gradual deterioration in performance because the battery has been left in a discharged state, left in cold conditions for an extended period of time, or worn out through heavy use is not covered.

A to Z Medical Equipment & Supplies Return Policy for the Pride Mobility Jazzy Passport Power Wheelchair

This item is covered by our 30-Day Return Policy.

As stated in the full Return Policy, this item may be returned within 30 days of receipt for a full refund as long as the following conditions are met:

                • The item must be returned at the customer’s expense in the original packaging.

                • The item must be in new condition--no cracks, scratches or dirty tires.

                • A Return Authorization must be requested from A to Z Medical Equipment & Supplies within 30 days of delivery.

                • Once the Return Authorization has been received from A to Z Medical Equipment & Supplies, the product must be returned within 14 days to receive a refund.

                • Once returned, a 15% restocking fee will apply.

                • Custom Seat Options Like Electronic Seat Lift (Power Seat Upgrade) are not eligible for refunds.

If you have questions about this item please call representative at +1 (214) 349 - 2869.