Warranty Information for the Ergo Flight S-2512

KARMAN WHEELCHAIR LIFETIME LIMITED FRAME WARRANTY

Karman warrants the wheelchair main frame against defects in materials and workmanship for the lifetime of the product, including crossbraces, side frames, backrests frames, from purchase date.  This warranty is extended only to original purchasers of our products. Warranty is not transferable. 

All warranty repairs or replacements must have prior authorization from Karman with freight prepaid. Karman reserves the right to issue call tags for any warranty repairs, which is situation dependent. Should a field action or recall occur. Karman will identify the affected units and contact your Karman dealer with instructions for resolution. Warranty registration are still advised.  To ensure records are quickly retrieved with corresponding customer and serial number for your medical equipment. Thank you for filling out this form.  Please see RMA policy for further details, rules, and restrictions.

Register your Warranty

WARRANTY EXCLUSIONS

This warranty does not extend to those items which may require replacement due to normal wear and tear. Full product warranty is extended to the original purchaser for new consumer purchases only. This warranty is not extended to third-party payers or renters for whom a separate rental agreement exists.

Parts or materials which are subject to normal wear and which must be replaced/repaired are the owner’s responsibility and are not covered by warranty. Examples include:

                • Brakes

                • Arm Pads

                • Upholsteries

                • Tires/Tubes

                • Handle Grips

Furthermore, products which have been subjected to negligence, abuse, improper storage, or handling, improper operation, any modifications, misuse are not covered by the warranty.

Exclusions also include components with damage or failure caused by:

                • Contamination

                • Abuse, misuse, accident, or negligence

                • Items not mentioned as covered specifically will not be covered

                • Use other than normal design specifications

                • Improper operation, maintenance, or storage

View all Karman Product Warranty Specifics Here:

Karman Warranty Policy

A to Z Medical Equipment & Supplies Return Policy for the Ergo Flight S-2512 Manual Wheelchair

This item is covered by our 30-Day Return Policy.

As stated in the full Return Policy, this item may be returned within 30 days of receipt for a full refund as long as the following conditions are met:

                • The item must be returned at the customer’s expense in the original packaging.

                • The item must be in new condition: no cracks, scratches or dirty tires.

                • A Return Authorization must be requested from A to Z Medical Equipment & Supplies within 30 days of delivery.

                • Once the Return Authorization has been received from A to Z Medical Equipment & Supplies, the product must be returned within 14 days to receive a refund.

                • Once returned, a 15% restocking fee will apply.

                • Custom Seat Options: Custom Colors, Upgrades, Etc

If you have questions about this item please call representative at +1 (214) 349 - 2869.