Merits P310 Regal Power Wheelchair

The Merits Regal P310 Power Chair features a 20"W x 20"D Deluxe Adjustable Seat, Swing-Away VR2 Joystick, 10 inch Solid Drive Tires, and a 1 Year Warranty on the Battery! The Merits Health P310 Electric Wheelchair offers anti-tippers and has Excellent Maneuverability. This extremely low center of gravity unit offers a lower seat height which facilitates transfers and makes it one of the most stable units on the market! The Merits Regal P310 is an excellent choice for those looking for a Long Lasting, Good Looking, Great All-Around Chair!

Warranty Information for the Merits P310 Regal

FIVE-YEAR LIMITED WARRANTY

For warranty claims with your product, call our expert customer service representatives, and we will arrange to have the replacement parts sent. A to Z Medical is an Authorized Dealer and Service Center for all products in our store. If you need on-site service, please call to arrange a visit from our Manufacturer’s Approved Service Center. Service calls are not covered by Manufacturer’s Warranty, and have a minimum charge of $50.00 within the first year of purchase. All equipment purchased from other vendors, 3rd party, or outside of the one year mark from our store are serviced at a minimum of $85.00

Merits Health Products, Inc. warrants the main frame against defects in material and workmanship for the lifetime expectancy of this power chair (5 years). For one (1) year from the date of purchase, Merits will replace at their option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative in the material or workmanship: Electronic controllers, harnesses, chargers, motors. Labor charges incurred in the installation or repair of the above mentioned parts plus all freight charges are not included in the warranty. Warranty exclusions: Tires, plastic or rubber parts, upholstery/arm-pads, painted surfaces, seating, bearings. Merits Health Products, Inc. will repair or replace parts as required, provided that an authorization for such return has been acquired by an established dealer and that the part or parts in question are returned fully insured with freight prepaid to us within the prescribed period of warranty. Labor charges incurred in the installation or repair of the above mentioned parts plus all freight charges are not included in the warranty. Merits Health Products, Inc will not warranty any parts damaged by improper installation and/or repair on the part of the individual owner’s neglect, accident or misuse, nor those parts altered or serviced by an agency not authorized by us.

WARRANTY EXCLUSIONS

This warranty does not extend to those items which may require replacement due to normal wear and tear. Full product warranty is extended to the original purchaser for new consumer purchases only. This warranty is not extended to third-party payers or renters for whom a separate rental agreement exists. Please contact your authorized Merits Provider for further information on rental product warranty.

                • ABS Plastic Shrouds

                • Motor Brushes

                • Upholstery and Seating

                • Brake Pads (wear items)

                • Tires and Tubes

                • Fuses/Bulbs

                • Circumstances beyond the control of Merits

                • Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized, IN ADVANCE, by Merits Mobility Products

                • Repairs and/or modifications made to any part without specific consent from Merits

Exclusions also include components with damage or failure caused by:

                • Contamination

                • Abuse, misuse, accident, or negligence

                • Battery fluid spillage or leakage

                • Items not mentioned as covered specifically will not be covered

                • Use other than normal design specifications

                • Improper operation, maintenance, or storage

NOTE: If there is an increase in the operational noise level in the trans-axle, the warranty does not apply. An increase in operational noise level usually occurs due to abusive and excessive strain on the motor.

NOTE: Gradual deterioration in performance because the battery has been left in a discharged state, left in cold conditions for an extended period of time, or worn out through heavy use is not covered.

A to Z Medical Equipment & Supplies Return Policy for the Merits Health P310 Regal Power Chair

This item is covered by our 30-Day Return Policy.

As stated in the full Return Policy, this item may be returned within 30 days of receipt for a full refund as long as the following conditions are met:

                • The item must be returned at the customer’s expense in the original packaging.

                • The item must be in new condition--no cracks, scratches or dirty tires.

                • A Return Authorization must be requested from A to Z Medical Equipment & Supplies within 30 days of delivery.

                • Once the Return Authorization has been received from A to Z Medical Equipment & Supplies, the product must be returned within 14 days to receive a refund.

                • Once returned, a 15% restocking fee will apply.

                • Custom Seat Options Like Electronic Seat Lift (Power Seat Upgrade) are not eligible for refunds.

If you have questions about this item please call representative at +1 (214) 349 - 2869.