• Features
  • Overview
  • Specifications
  • Warranty
  • Returns
Features and Key Specs

Features

  • ✓ Height-adjustable arms for a custom fit.
  • ✓ Easy-to-use hand brakes; push down to lock.
  • ✓ 6" Wheels for comfort.
  • ✓ Includes under-seat pouch.

Key Specs

  • ✓ Recommended User Height: 4'9" to 6'0"
  • ✓ Folded Depth: 12.50"
  • ✓ Weight Capacity: 300 Lbs.
  • ✓ Weight of Rollator: 18.5 Lbs.

Manuals, Literature, & Videos Downloads

Owners Manual

Nova Journey Walker

The Nova Journey Walker features locking handbrakes that can be push down to lock and pulled up to release the brakes. It also has a padded seat and additional padding over the front bar for back support while resting. This walker can fold to condense for storage, includes a basket for storage, and weighs 18.5 Lbs.

Ordering Information & Shipping/Delivery Options

  • The Nova Journey Walker includes standard curbside delivery. If you need assistance assembling it, consider upgrading to White Glove Delivery at checkout. A technician will come to your home, set it up, and remove all packaging materials.
  • This scooter ships via freight and will arrive in one large box. Delivery time is typically 5–7 business days. If you choose White Glove Delivery, expect an additional 3–5 days.
  • Required assembly includes attaching the seat (and any accessories) and charging the batteries for 8–12 hours. The scooter is easy to assemble, but heavy. If you’ll need help, White Glove Delivery includes in-home setup and packaging removal.
More Information
User Weight275 Lbs.
Product Weight18.5
Seat Height Rollator18.50” – 21.50”
Overall Width Rollator24.00"
Handle Height Rollator32.50″ to 37.75″
Seat Depth Rollator12.25″
Seat Width Rollator13.75"
Folded Depth Rollator12.50″
Wheel Size Rollator6.00"
Width Between Handlebars Rollator18.00"

Warranty Information for the Nova GetGo Classic Rollator Walker

Nova Limited Lifetime Warranty

Nova, through its authorized distributor / service organization, warrants this chair to original consumer only, against defects in material or workmanship as follows:

The manufacturer warranty covers the walker for defects in material or workmanship, for the lifetime of the walker. If you have a problem with your walker, simply call one of our expert customer service representatives and they will try to remedy the situation as soon as possible. The warranty applies to parts or replacement only, and does not cover the cost of labor or shipping.

This warranty does not cover device failure due to owner misuse or negligence, or normal wear and tear. The warranty does not extend to non-durable components, such as rubber accessories, casters, and grips, which are subject to normal wear and need periodic replacement.

Terms Applicable To Warranties & Warranty Exclusions

This warranty does not extend to those items which may require replacement due to normal wear and tear. Full product warranty is extended to the original purchaser for new consumer purchases only. This warranty is not extended to third-party payers or renters for whom a separate rental agreement exists. The following parts will be repaired or replaced at our discretion, free of charge, for the following allowable time periods from the date of purchase.

Parts or materials which are subject to normal wear and which must be replaced/repaired are the owner's responsibility and are not covered by warranty.

Furthermore, products which have been subjected to negligence, abuse, improper storage, or handling, improper operation, any modifications, misuse are not covered by the warranty.

  • Lifetime: Cable, Weld
  • 60 Days: All Other Wearable Parts
Warranty Exclusions

Exclusions also include components with damage or failure caused by:

  • Contamination
  • Abuse, misuse, accident, or negligence
  • Items not mentioned as covered specifically will not be covered
  • Use other than normal design specifications
  • Improper operation, maintenance, Exceeding Weight Capacity or storage
  • Tires, Upholstery, other non-durable parts
  • Improper operation, maintenance, Labor, Service Calls, Shipping, and other charges incurred for repair of the product, unless specifically authorized IN ADVANCE, by NovaJoy
  • Unauthorized repairs or modifications

A to Z Medical Equipment & Supplies Return Policy

This item is covered by our 30-Day Return Policy.

As stated in the full Return Policy, this item may be returned within 30 days of receipt for a full refund as long as the following conditions are met:

  • The item must be returned at the customer’s expense in the original packaging.
  • The item must be in new condition: no cracks, scratches or dirty tires.
  • A Return Authorization must be requested from A to Z Medical Equipment & Supplies within 30 days of delivery.
  • Once the Return Authorization has been received from A to Z Medical Equipment & Supplies, the product must be returned within 14 days to receive a refund.
  • Once returned, a 15% restocking fee will apply.
  • Custom Seat Options: Custom Colors, Upgrades, Etc

If you have questions about this item, please call a representative at +1 (214) 349 - 2869.

Nova Journey Walker

Nova Medical

Let the Journey take you on the ride of your life. Equipped with 6″ wheels, seat and basket.

$149.99 $163.95
Shipping Information
Shipping Information

SHIPPING POLICY

LEAVES WAREHOUSE IN:

Shipment Arrives in 3 - 5 Business Days in Storefront

IN-STORE PICKUP / WHITE GLOVE DELIVERY

Delivery in 3 - 5 Business Days After Shipment Arrives at Storefront

$149.99 $163.95
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