WHILL Model Fi Power Chair

The WHILL Model Fi is the latest innovative power chair from the award-winning manufacturers of the Model A and Model Ci. The Model Fi is great for anyone looking for a lightweight and compact travel powerchair. The Fi weighs 52.9 Lbs. with the battery and can fit in virtually any trunk or closet for storage. Great for anyone looking for the benefits of a power wheelchair in a travel sized option. 

Warranty Information for the WHILL Fi Travel Powerchair

For warranty claims with your product, call our expert customer service representatives, and we will arrange to have the replacement parts sent. A to Z Medical is an Authorized Dealer and Service Center for all products in our store. If you need on-site service, please call to arrange a visit from our Manufacturer’s Approved Service Center. Service calls are not covered by Manufacturer’s Warranty, and have a minimum charge of $50.00 within the first year of purchase. All equipment purchased from other vendors, 3rd party, or outside of the one year mark from our store are serviced at a minimum of $85.00

WHILL LIMITED 5-YERAR WARRANTY

WHILL, through its authorized distributor / service organization, warrants this chair to original consumer only, against defects in material or workmanship as follows:

The following parts will be repaired or replaced at our discretion, free of charge, for the following allowable time periods from the date of purchase.

WHILL, shall not be responsible or obligated to pay for any cost or expense for examination of any warranted parts nor is WHILL to pay for costs for transportation, handling and packaging of the parts or components.

5-YEAR LIMITED WARRANTY

Base and Seat Frame.

2-YEAR LIMITED WARRANTY

Seat and Back Cushion

WHILL shall not be responsible or obligated to pay for any costs or expenses for examination and / or service of any warranted part or to pay for costs of transportation, handling and packaging of the chairs and / or parts or components. All of the previous parts are covered for defect in material and/or workmanship. Any abuse or intentional misuse of the scooter will void the warranty.

1-YEAR LIMITED WARRANTY

Mechanical, Electric Components, Batteries, and Tires

WHILL shall not be responsible or obligated to pay for any costs or expenses for examination and / or service of any warranted part or to pay for costs of transportation, handling and packaging of the chairs and / or parts or components. All of the previous parts are covered for defect in material and/or workmanship. Any abuse or intentional misuse of the scooter will void the warranty.

TERMS APPLICABLE TO WARRANTIES &WARRANTY EXCLUSIONS

This warranty does not extend to those items which may require replacement due to normal wear and tear. Full product warranty is extended to the original purchaser for new consumer purchases only. This warranty is not extended to third-party payers or renters for whom a separate rental agreement exists.

Parts or materials which are subject to normal wear and which must be replaced/repaired are the owner’s responsibility and are not covered by warranty.

Furthermore, products which have been subjected to negligence, abuse, improper storage, or handling, improper operation, any modifications, misuse are not covered by the warranty.

Exclusions also include components with damage or failure caused by:

                • Contamination

                • Abuse, misuse, accident, or negligence

                • Items not mentioned as covered specifically will not be covered

                • Use other than normal design specifications

                • Improper operation, maintenance, Exceeding Weight Capacity or storage

                • Improper operation, maintenance, Labor, Service Calls, Shipping, and other charges incurred for repair of the product, unless specifically authorized IN ADVANCE, by WHILL Technologies

A to Z Medical Equipment & Supplies Return Policy for the WHILL Fi Travel Powerchair

This item is covered by our 30-Day Return Policy.

As stated in the full Return Policy, this item may be returned within 30 days of receipt for a full refund as long as the following conditions are met:

                • The item must be returned at the customer’s expense in the original packaging.

                • The item must be in new condition--no cracks, scratches or damage to the material.

                • A Return Authorization must be requested from A to Z Medical Equipment & Supplies within 30 days of delivery.

                • Once the Return Authorization has been received from A to Z Medical Equipment & Supplies, the product must be returned within 14 days to receive a refund.

                • Once returned, a 15% restocking fee will apply.

                • Lift Chairs with upgraded fabrics, Tall Upgrade, and Heat and Massage options are non-returnable.

If you have questions about this item please call representative at +1 (214) 349 - 2869.